I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 105; Billing 106; T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 124; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 157; Gateways and devices 718; Troubleshooting 1592; Streaming ; Streaming on ...Just switched to T mobile - got free phones but daughter @ college in major metropolitan area gets 5 bars but no service. Jduncan31290 • I got charged 300 dollars over night and I'm not sure why and neither does TMobile. 3. 3108749524. First activity. 0 replies. Up until last week I was able to locate my 5 family members (including myself) using this service. Now all 5 lines give are unable to show me the map location. Each line gives me the message "family member was located, but the address could not be determined" Please help.Replies (2) . Try this, tap and hold the icon App, then click in App info > in bottom menu click on "Clear data" > Clear all data, then re-start your device and try to sign in with your personal account again. If is not works, uninstall the app, re-start your device, download and install last version of Onenote from PlayStore, and try to sign ...Sep 5, 2020 · But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”. Getting "Something went wrong" when I try and authenticate. Since the Apple TV offer is going live I imagine that's what's causing sporadic issues. Maintenence times are usually around this time of night too for the web teams. Mine is working, just checked. You might try and clear your app cache if on Android and try again. T-Mo App gets stuck in a loop. The app prompts for my TMo-ID & Password; i enter the info and click log in. From there it gets stuck in a loop of showing “processing” and then a screen with just a spinning pink circle. It will sit for 15-30 minutes looping back and fourth between those two screens before finally just timing-out and having ...I have the BOA app on my iPhone 12. It was just updated a couple of days ago. Make sure you have the latest version. I just tested mine, and it opened just fine. Should be v20.11. However, if you continue to have problems, you need to do as deggie has stated and contact their support. Reply.It doesn't work for prepaid. It's been this way for a long time so don't expect a change anytime soon. Really no excuse for this from T-mobile. Prepaid users need this more than postpaid users. Anyway, you can create an online account though on the t-mobile website. Low-Battle • 3 yr. ago.Same, I can buy anything or upgrade its annoying. been trying for a few days. Then you call they said its a 2 hour wait please go online or use app to purchase but all I get it eh “oops we hit a snag” bs. I hope someone from T-mobile answers. The trade in price on the phone when I did get someone was less than was online was giving me and ...actually, i just discovered that the correct answer is this: if you have a prepaid account, you can't turn off web guard using either the website or the app. what you CAN do is say bye to the stock t-mobile internet app, and start using google chrome as your browser. web guard doesn't block sites there. hope this helps some of you! Like. Quote. Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?Thanks for posting. This is likely due to 1 of 2 things: If you have a Prepaid account and you’re trying to use the app, you’ll need to sign into the website from a computer as a work around. If you have a Business account of 20+ lines, this’ll happen too.Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place. · Try the T-Mobile network with Network Pass. · Switch to T-Mobile in minutes with Easy Switch. · Compare network performance with Network Scorecard. · Manage your account, add and remove services, and change plans. · Pay bills, set-up autopay, and ... On your suggestion, I downloaded Edge (I didn't even know they'd released the mac beta version already) and it does the exact same thing that chrome, firefox, the t-mobile app, etc all do. So that's a no-go. Good idea, though. It’s rather unacceptable for T-Mobile to continue to market a service that it cannot adequately maintain. The signal strength has now miraculously been restored but the throughput is all over the map. It can vary from 300 mbps to 3 mbps and vice versa in minutes. Sometimes a reboot helps but it doesn’t always last.Turn off Wi-Fi to ensure you're using the T-Mobile network. (Android only) Make sure you have the most recent T-Mobile Visual Voicemail app. If not, download it from Google Play. (Android only) Sync the inbox. For help, see T-Mobile Visual Voicemail app. (Android only) Clear the app cache and app data of the VVM app. (Visit the Devices page for ...Since a few days I can't log in into my Teams mobile app anymore. I tried updating, uninstalling and rebooting the app and the phone without success. The IT manager tried removing and re-adding my license from the company admin panel and the issue is still the same. I tried switching off the wifi or the 4G connection without results.On your suggestion, I downloaded Edge (I didn't even know they'd released the mac beta version already) and it does the exact same thing that chrome, firefox, the t-mobile app, etc all do. So that's a no-go. Good idea, though. Sep 18, 2021 · And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing. T‑Mobile Delivers Industry‑Leading Customer and Cash Flow Growth in Q3 2022 and Raises 2022 Guidance for the Third Consecutive Quarter ‑ T‑Mobile Newsroom t-mobile r/tmobile • Answer. Sorry you haven't heard anything back but it's super important we get you account access. We file Help Desk tickets for issues like this so we should be able to give you an update on it if you haven't gotten one by now. Please reach out to our T-Force folks through the social media links in my badge or on our Community-2153 page.We want you to have an easy time setting up your service at a new place so I'm sorry you're running into trouble. Usually this happens when the Xfinity user ID wasn't transferred along with the service. Are you able to create a new ID for the new address here? Let me know if this helps and I'm also happy to get things started from my end.2 replies. which app is it? and if its the only app not working you might opt to contact the dev of the app to see whats going on. you can probably hop into the play store, pull up that app and check the comments for your device and see a bunch of people posting about current issues with it. ***I like many others come onto this site for ...Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?T-Mobile App: Something Went Wrong. Is anybody else having issues with the T-Mobile app? Getting "Something went wrong" when I try and authenticate. Since the Apple TV offer is going live I imagine that's what's causing sporadic issues. Maintenence times are usually around this time of night too for the web teams. Mine is working, just checked.does the t mobile app work for prepaid customers? i just got a prepaid plan yesterday and when i try to log in to the app, it says “sorry, something is not quite right here. unfortunately the t mobile app is not available at this time due to technical difficulties. please try back later.” icon Best answer by tmo_lauren Hey there!Jun 22, 2021 · I am going to guess that your devices OS is just too old to be compatible with the T-Mobile Tuesday app. With iOS 15.4 being current. iOS 6 is well beyond the supported range for the T-Mobile Tuesday app. Nov 24, 2021 · My app is stuck "Sorry it looks like we need a moment". 1 year ago. 1 reply. 95 views. S. sherzber. First activity. 0 replies. It's been like that for days! To complete this request, please contact Customer Care by calling 1-800-937-8997, or by dialing 611 from your T-Mobile phone. Yea, if there was something wrong in the account setup you would have had to call us to get that resolved. We don't have access to your account to see what's going on or make changes.The fastest way to troubleshoot a more significant software problem with the app is to delete and reinstall it. Press and hold on T-Mobile app icon until the dropdown menu appears. Tap Remove App -> Delete App -> Delete to uninstall it. To begin reinstalling the app, open the App Store and search for the T-Mobile app.T-Mo App gets stuck in a loop. The app prompts for my TMo-ID & Password; i enter the info and click log in. From there it gets stuck in a loop of showing “processing” and then a screen with just a spinning pink circle. It will sit for 15-30 minutes looping back and fourth between those two screens before finally just timing-out and having ...3. 3108749524. First activity. 0 replies. Up until last week I was able to locate my 5 family members (including myself) using this service. Now all 5 lines give are unable to show me the map location. Each line gives me the message "family member was located, but the address could not be determined" Please help.The issue is completely on the T-Mobile side. (I can also see the debits/refunds on my credit card when I login to my CC’s website.) To repeat: when T-Mobile charges my card, the charge is allowed by my credit card company. Then, immediately afterwards, T-Mobile refunds the money back. The refund is also allowed by my credit card company.T-mobile usage shows incoming and outgoing texts between my husband and I that lasted all day up to almost 4am. I was asleep during that time. From the usage under his number it shows we were talking all day, but from my usage it shows when we were actually talking and the correct times.It doesn't work for prepaid. It's been this way for a long time so don't expect a change anytime soon. Really no excuse for this from T-mobile. Prepaid users need this more than postpaid users. Anyway, you can create an online account though on the t-mobile website. Low-Battle • 3 yr. ago.Guys stop trying to access your account. a senior rep told me that REBEL accounts dont have the capability to login into web or app based accounts and due to that you won’t be able to login anywhere. Pls wait for Tmobile to actually send you a email when they allow rebel account holders to login. T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 108; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 724; Troubleshooting 1598; Streaming ; Streaming on ...We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps!You'll get a text message from T-Mobile to let you know the porting process started. Give us a call Customer Care & Technical Support available 24/7 Wireless Postpaid TEX Support available 7 a.m -9 p.m. local time. From a T-Mobile phone: 611. From another phone: 1-877-746-0909. Hearing and speech impaired: +1-877-296-1018 (3 a.m. to 10 p.m. PT ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ...For any other issues with failures when attempting to make purchases, we will need to get a web support ticket opened up so it can be investigated. Since we will need specific account information to log the ticket, we would need to speak with you over the phone to gather that information securely. Userlevel 3.Oct 26, 2018 · When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially. My app is stuck "Sorry it looks like we need a moment". 1 year ago. 1 reply. 95 views. S. sherzber. First activity. 0 replies. It's been like that for days!When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially.Feb 4, 2021 · 2 years ago. I was told the same thing back in January 2021, however, I just went into the app today (Mar 19) which looks/works almost identical to the website. My issue is that my long-time prepaid service for $3 - 30 mins or 30 txt works fine and I was able to put in my next payment due for April. My other “line” is the newer $15 prepaid ... T-Mobile: Introducing the Free 5G upgrade. We're going to trade up your limited plan to UNLIMITED - for free! There's nothing else to do and nothing else to pay. It's the gift of Unlimited just for being a loyal customer. Get the details: t-mo.co/freeUnlimited2 The issue is completely on the T-Mobile side. (I can also see the debits/refunds on my credit card when I login to my CC’s website.) To repeat: when T-Mobile charges my card, the charge is allowed by my credit card company. Then, immediately afterwards, T-Mobile refunds the money back. The refund is also allowed by my credit card company.This is the fourth month in a row that TMobile's online bill payment system isn't working. I usually have always paid on Saturdays. Every time I try to make an online payment, either: the screen comes right back to the "pay now" button, OR it says "our systems are not currently available. I try to pay online again on Sundays, and then again on ...Nov 24, 2021 · My app is stuck "Sorry it looks like we need a moment". 1 year ago. 1 reply. 95 views. S. sherzber. First activity. 0 replies. It's been like that for days! My app is stuck "Sorry it looks like we need a moment". 1 year ago. 1 reply. 95 views. S. sherzber. First activity. 0 replies. It's been like that for days!Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place. · Try the T-Mobile network with Network Pass. · Switch to T-Mobile in minutes with Easy Switch. · Compare network performance with Network Scorecard. · Manage your account, add and remove services, and change plans. · Pay bills, set-up autopay, and ... does the t mobile app work for prepaid customers? i just got a prepaid plan yesterday and when i try to log in to the app, it says “sorry, something is not quite right here. unfortunately the t mobile app is not available at this time due to technical difficulties. please try back later.” icon Best answer by tmo_lauren Hey there!It’s rather unacceptable for T-Mobile to continue to market a service that it cannot adequately maintain. The signal strength has now miraculously been restored but the throughput is all over the map. It can vary from 300 mbps to 3 mbps and vice versa in minutes. Sometimes a reboot helps but it doesn’t always last. Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage. Force stop and clear data. This has fixed the issue for my mother’s v20. At least for now…. At least it took away the 3 second pop up notice.Turn off Wi-Fi to ensure you're using the T-Mobile network. (Android only) Make sure you have the most recent T-Mobile Visual Voicemail app. If not, download it from Google Play. (Android only) Sync the inbox. For help, see T-Mobile Visual Voicemail app. (Android only) Clear the app cache and app data of the VVM app. (Visit the Devices page for ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 108; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 724; Troubleshooting 1598; Streaming ; Streaming on ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 107; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 59; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ... And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing.Sep 5, 2020 · But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”. The person you are trying to reach may have blocked your number, so you receive the “Person is not accepting calls” message. On most accounts, you can not talk to the person directly, but you can leave a voicemail. If that does not work, try calling another person you both know. N. NTBAS.2 years ago. I have been able to fix this issue by either 1. Clear the Data of the the Tmobile app (Settings → Apps -→ T-Mobile on long list of apps → Storage → Clear data) And/or Updating the Tmobile app in the Playstore (Playstore -→ Search “T-Mobile” in the top search bar → Tap Green Update button in theTmobile app info page ...I’ve been a Tmobile user for over 25 years. My overall contribution to this company totals to over $50,000. Yet, they still sell my data for a few more pennies. The F451 Wires crossed error, is related to the Brave Browser blocking 3rd party apps harvesting your data, and so won’t let people log in at all.Since a few days I can't log in into my Teams mobile app anymore. I tried updating, uninstalling and rebooting the app and the phone without success. The IT manager tried removing and re-adding my license from the company admin panel and the issue is still the same. I tried switching off the wifi or the 4G connection without results.Aug 4, 2022 · My girl just upgraded to the iPhone 13 through & she still we can’t use there site & the apps we can use are have use able at best. Sorry for the rant just looking for insight it was a pain even being able to make a account to use this community but still can’t use email for website and i even have a T-money bank account with any-mobile i ... About this app. arrow_forward. Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place : · Try the T-Mobile network with Network Pass. · Switch to T-Mobile in minutes with Easy Switch. · Compare network performance with Network Scorecard. · Manage your account, add and remove services, and change plans.Dec 7, 2021 · 13.3 update causes conflict between iPhone/FaceID and iPad/TouchID I updated my iPhone XS to iOS 13.3 this morning, and my iPad (Gen7) to iPadOS 13.3 as well. Ever since then I'm having issues with biometric authentication on some apps. Two examples I have found so far are the Chase app and MyChart. After using FaceID to authenticate on my ... But on the T-Mobile app, I switched auto pay payment method to Apple Pay and selected the new X1 card. And that worked. Now, when I log on to T-Mobile web site or app, it shows me that Auto Pay is scheduled with the last 4 digits of the X1 card. I will check after the auto pay date, but this should now work.Oct 26, 2018 · When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially. It doesn't seem to work for prepaid T-Mobile customers. The menus at prepaid.t-mobile.com are slightly different, and don't seem to have the necessary options. Prepaid customers definitely seem to be second class customers at T-Mobile. First, the T-Mobile app doesn't work for us. It says "Sorry we're not ready for you yet. Getting "Something went wrong" when I try and authenticate. Since the Apple TV offer is going live I imagine that's what's causing sporadic issues. Maintenence times are usually around this time of night too for the web teams. Mine is working, just checked. You might try and clear your app cache if on Android and try again. 1 reply When I log in on the web using my laptop or my cell phone, this error appears. F451 Service Unavailable "UH oh; it looks like we have our wired crossed!" Login on the T-Mobile app; this error message appears. "Sorry we're not ready for you yet; we're working on improving your app experience."Try the following steps if an app installed on your phone has any of these problems: Crashing. Won’t open. Won’t respond. Isn’t working properly. If the app that isn’t working is an Instant App, try these troubleshooting steps instead. After each step, restart your phone to see if it fixed the issue.Aug 25, 2021 · I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while. Sep 5, 2020 · But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”. 3. 3108749524. First activity. 0 replies. Up until last week I was able to locate my 5 family members (including myself) using this service. Now all 5 lines give are unable to show me the map location. Each line gives me the message "family member was located, but the address could not be determined" Please help.
Sep 17, 2019 · This has been going on for years, not since September 2019. Web developers are ignoring it, and I'm trying to get a T-Mobile rep to escalate it. Probably won't happen, since they are far removed from web developers. They're ignoring browser technology in lieu of people using apps. Got the reps using the word apps for computer programs. . Furinno turn n tube
I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while.I’m using a Chromebook and Android phone, and it is way smoother on T-mobile than it was on Verizon. I’ve been on AT&T for a couple years, Verizon for maybe 16 years or so, and now T-mobile, and so far T-mobile has the best plan and service, but you never know what tomorrow will bring with wireless carriers. Fingers crossed here.May 19, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ... Apr 8, 2022 · Unable to complete purchase -. Hello! I am hoping this is a fairly simple fix and possible misunderstanding on my part. I purchased T-Mobile internet about 6 months ago and have had no issues. We recently decided to switch our phone service to T-Mobile due to such high success with the service where we live. T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1597; Streaming ; Streaming on ... On your suggestion, I downloaded Edge (I didn't even know they'd released the mac beta version already) and it does the exact same thing that chrome, firefox, the t-mobile app, etc all do. So that's a no-go. Good idea, though. I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ...Get started online: Follow the number transfer instructions on the payment page at checkout. We recommend this method if you don't need to use your current phone until your new T-Mobile equipment arrives. Contact us to let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106.Unanswered calls don't go to voicemail. Dial ##004# and select Send to reset call forwarding settings. Turn off Wi-Fi Calling. For instructions, visit our Devices page, filter for your device, and choose Connections & Network > Wi-Fi Settings. Uninstall or disable any downloaded apps that make calls or manage voicemail. T-Mobile App "Sorry, we cannot connect..." Does anyone know anything about this error message? I'll add a screenshot when it lets me (issue uploading). I get the error when I try to log into the app. I have a Nexus 6P and I'm on the latest beta build of Android O. 4 comments share save hide report 100% Upvoted This thread is archived3. 3108749524. First activity. 0 replies. Up until last week I was able to locate my 5 family members (including myself) using this service. Now all 5 lines give are unable to show me the map location. Each line gives me the message "family member was located, but the address could not be determined" Please help.Aug 14, 2022 · 2 replies. which app is it? and if its the only app not working you might opt to contact the dev of the app to see whats going on. you can probably hop into the play store, pull up that app and check the comments for your device and see a bunch of people posting about current issues with it. ***I like many others come onto this site for ... Try the following steps if an app installed on your phone has any of these problems: Crashing. Won’t open. Won’t respond. Isn’t working properly. If the app that isn’t working is an Instant App, try these troubleshooting steps instead. After each step, restart your phone to see if it fixed the issue. We want you to have an easy time setting up your service at a new place so I'm sorry you're running into trouble. Usually this happens when the Xfinity user ID wasn't transferred along with the service. Are you able to create a new ID for the new address here? Let me know if this helps and I'm also happy to get things started from my end.But on the T-Mobile app, I switched auto pay payment method to Apple Pay and selected the new X1 card. And that worked. Now, when I log on to T-Mobile web site or app, it shows me that Auto Pay is scheduled with the last 4 digits of the X1 card. I will check after the auto pay date, but this should now work.1 reply When I log in on the web using my laptop or my cell phone, this error appears. F451 Service Unavailable "UH oh; it looks like we have our wired crossed!" Login on the T-Mobile app; this error message appears. "Sorry we're not ready for you yet; we're working on improving your app experience."The person you are trying to reach may have blocked your number, so you receive the “Person is not accepting calls” message. On most accounts, you can not talk to the person directly, but you can leave a voicemail. If that does not work, try calling another person you both know. N. NTBAS.This is the fourth month in a row that TMobile's online bill payment system isn't working. I usually have always paid on Saturdays. Every time I try to make an online payment, either: the screen comes right back to the "pay now" button, OR it says "our systems are not currently available. I try to pay online again on Sundays, and then again on ...May 25, 2023 · I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ... .